Whether you are shopping online, renewing your monthly subscriptions or ordering takeout, pay using your Co-op ATM card at NO extra cost. 

It is faster, safer and more convenient than cash.

Benefits of paying with your Co-op Bank ATM or Saccolink Card:

1. It’s absolutely FREE!
There’s no charge for paying with the card, it’s as good as paying cash. The only amount which is deducted from your account is the cost of the item or service you are paying for.
2. It’s safe and convenient
You don’t need to keep withdrawing cash from ATMs and risk carrying it around. Lipa na Kadi tu!
3. Enjoy discounts of up to 20%
The bank has negotiated discounts of up to 20% in selected outlets including baby shops, electronic shops, clothing stores, and many other retail outlets. Click here to view the full list of outlets.
4. You can shop or renew online subscriptions bila charges
  • When you get to the checkout page provide the required card details.
  • You will receive an SMS with a OTP (One Time PIN) which you must enter to authorize the transaction. This is a safety feature that ensures your card is not mis-used. Always ensure you shop in secure websites.
  • To check the daily & transaction limits for your card, call your Sacco (for Saccolink cards) or Co-opbank call center on 0703 027000.

Caution!

  • Do NOT share with anyone your card number, PIN, CVV (the 3-digit number at the back of your card) or the OTP’s (one time passwords) you receive when transacting online.
  • Co-operative Bank will never call, SMS or email you to ask for your account or card details.

For enquiries or any assistance with your card:
Call our 24-hour contact center on 0703 027000 or customerservice@co-opbank.co.ke

Benefits of using your Co-op ATM card

1. Free transactions

Making payments using your Co-op ATM card is absolutely free!

2. It’s safe and convenient

The new chip and pin technology helps prevent card-related crime. Each card has a tiny chip embedded to make the card virtually impossible to copy. Not only is the chip and pin secure, it’s easy and fast to process which means shorter queuing at the till. No need to carry cash and small change to pay for your shopping at supermarkets and restaurants.  

If your card is lost or stolen, call Co-op Bank immediately to let us know. We will block the card and hence protect the money in your account as well as replace your card.

3. SAVE MONEY

Paying for your purchases using your debit card is cheaper than withdrawing cash from the ATM, as you avoid the ATM withdrawal charges. You can pay for ANY amount using your Co-op Bank Visa Card and you will pay exactly the same amount you would have if you had used cash.

4. Track your spending

You get alerts on your mobile phone (if you have opted for them) every time you use your Co-op Bank Visa Card at a merchant. This allows you to see where you are spending your money in real-time and plan accordingly. Also, you can request for a bank statement to see every location you have used your Visa card for easy tracking of your spending, which makes it much easier to plan your budget.

GENERAL SAFETY INFORMATION

  • DO NOT share your PIN
  • DO NOT write your PIN on the card or anywhere else
  • Keep your card safe at all times

Terms and Conditions apply!!

© 2024 Co-operative Bank Kenya All Rights Reserved. Terms And Conditions | Privacy Policy
Authorized financial services and registered credit provider. Co-operative Bank is Regulated by the Central Bank of Kenya.

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